All in all, a very pleasant and pain free buying experience. Great communication and quick delivery. My first impression of the club is that it’s well assembled and has top quality parts. The website could use a little more tweaks in usability, however.
I recently decided to replace the five iron in my bag with a hybrid. Normally, I’d head to Golfsmith, get the parts and do it myself. I’ve been making clubs for years, and derive great satisfaction from the work. However, as I had recently been given a gift certificate to GigaGolf, I decided to order a hybrid from there instead.
GigaGolf is an internet-based company that assembles custom golf clubs from components. In this, they fill a definite niche in the golf market. They don’t offer original designs backed by hundreds of millions in R&D like the major manufacturers, but they also are light years ahead of department store brands such as Knight, Golden Bear, and JP Lann.
In using parts from major component manufacturers, GigaGolf places itself squarely in the “smart follower” category. Most of the component companies don’t do original R&D (Golfsmith and GolfWorks are the exceptions), but are content to seize upon established technologies from the big boys. Thus, what you are getting is often last year’s design.
And that’s where the cost savings come from. Because they don’t spend millions on R&D, the component guys can offer clubs at substantially reduced prices without skimping on material quality. Parts from the larger name component guys are constructed from the same steel and titanium as the name brands. (not so from the department store clubs, which are often made from cheap alloys.)
The GigaGolf site is relatively easy to use. On the main page, a series of slide-out menus allow you to narrow your selection by hand, club type and model. I had a little bit of trouble keeping the menus in position, so I eventually used the alternate method and clicked on a link in the sidebar that said “View All Clubs”