A reader recently purchased a pack of Callaway HX 56 balls and noticed a set of mysterious bumps in the hexes. I know that these balls are supposed to have six DEEPER dimples as a part of the HX 56 redesign of last year. The bumps have to be a manufacturing mistake. The question, of course, is whether this is an isolated case. Could there have been a batch error that resulted in tens of thousands of these being distributed?
The reader writes:
I have been playing Callaway X20 tour Irons and switched to the HX tour 56 ball. The other day a friend asked to see one do to there different dimples. I reached into my bag a gave him one. I knew it was NEW because I had not put my initials on the ball yet. He noticed some bumps on the ball. I found approx. 5 different bumps of different sizes. These bumps would make the ball roll untrue. I contacted Callaway via email sent them pictures of the ball,and they want the ball. I told them they must have a issue with their quality control. I paid $40 for a dozen and this is the first time I have ever seen a ball like this. They asked for me to call them and they would give me a address to send the ball so they can test it. I called and was on hold for a long time and hung up. Gee not even a, we would like to send you some balls and then could you please send us this irregular ball. I have since sent them a email back asking for address and no reply. I am very surprised and bothered by the way they are treating this. I told them with the way they are treating me maybe I should go back to playing Titleist.
This isn’t a Callaway Bash. I make no secret of my admiration of their HX Hot ball. But you have to wonder …